Awesome Support – 28 Premium Addons (Agency Bundle)
Original price was: ₹5,999.00.₹149.00Current price is: ₹149.00.
- Original product with the lowest price ever
- Downloaded from original authors
- Instant delivery with fast downloading speed
- 100% clean and tested code
- Product Version: Awesome Support Premium Addons (Latest version)
- License: GPL
Awesome Support – WordPress HelpDesk & Support Premium Extensions (Agency Bundle)
Awesome Support is the most versatile and feature-rich support plugin for WordPress. It is the only helpdesk & support ticketing plugin that can match the feature set of a SAAS solution such as Zendesk or Helpscout.
And your customers can be using it in just 5 mins! After installing and activating the plugin, just answer a few questions in the startup wizard, and your helpdesk will be ready for your customers.
This premium add-on package includes all awesome support premium add-ons:
- Awesome Support: Auto Close v1.0.8
- Awesome Support: Canned Responses v3.0.1
- Awesome Support: Custom FAQ v2.2.0
- Awesome Support: Custom Fields v2.0.1
- Awesome Support: Custom Status v1.1.2
- Awesome Support: E-Mail Support v5.7.4
- Awesome Support: Easy Digital Downloads v1.0.10
- Awesome Support: FAQ v3.1.3
- Awesome Support: Filestack (formerly Filepicker) v1.0.9
- Awesome Support: Gravity Forms v1.5.4
- Awesome Support: Guest Tickets v2.1.1
- Awesome Support: Importer v1.7.0
- Awesome Support: MailChimp v0.2.0
- Awesome Support: Notifications v2.1.0
- Awesome Support: Power-Pack (Productivity) v4.6.0
- Awesome Support: Private Credentials v2.0.0
- Awesome Support: Private Notes v3.2
- Awesome Support: Public Tickets v1.2.0
- Awesome Support: Remote Tickets v1.4.0
- Awesome Support: Report Widgets v2.0.4
- Awesome Support: Reports And Statistics v1.3.1
- Awesome Support: Rules Engine v2.4.0
- Awesome Support: Satisfaction Survey v1.0.8
- Awesome Support: Smart Agent Assignment v2.4.2
- Awesome Support: Smart Submit v1.0.0
- Awesome Support: Time Tracking v2.1.1
- Awesome Support: User Registration Fields v1.1.3
- Awesome Support: WooCommerce v1.5.0
Awesome Support – WordPress HelpDesk & Support Features
Ticketing: users can submit tickets from the front end, and your agents respond to them from the WordPress backend
Import: Import tickets from Zendesk, Helpscout, and Ticksy using our free importer add-on – makes for a seamless transition to your new helpdesk
E-mail notifications: relevant parties are notified of certain actions by e-mail, and all e-mails are customizable. Choose from a selection of six email notifications (new ticket, reply to agent, reply to the client, etc.)
Restricted access: all correspondence is private between the client and the agents (unless the PUBLIC TICKETS premium add-on is installed and configured)
File upload: you control when files can be uploaded, how many files, and how large they are
Multiple products: provide support for as many products as you want; synchronize product lists with popular e-commerce platforms such as WooCommerce and Easy Digital Downloads (EDD)
Multiple departments: provide support for multiple departments
Custom fields: easily set up additional custom fields on your ticket forms (and our premium Custom Fields add-on offers even more convenience). Choose from 13 field types, control where they show up (front-end, back-end, ticket list, ticket form, etc.), and decide who can view them.
Terms & Conditions: ask users to agree to your terms and conditions before they open a ticket
Old tickets: identify old tickets quickly with tags; limit your viewable ticket list to only show old tickets with just a couple of clicks
Tickets waiting on you: Quickly see all tickets still waiting for a reply – two clicks is all it takes to limit your ticket list to only those tickets!
Agent Collaboration: multiple agents can work on the same ticket and tickets can be transferred between agents; assign primary, secondary, and tertiary agents to tickets while retaining the flexibility to transfer a ticket to any other agent.
Sorting And Filtering: includes an amazing flexible sorting, filtering, and tagging system for your tickets
Security: assign just the right capabilities to each of your agents including just the ability to see their tickets or expand to see everyone’s tickets – your choice!
Tracking: easily track where a ticket originated (support form, email, Facebook, phone call, etc.)
Prioritize your way: create your priority scheme – you don’t have to get locked into a 1-5 priority scheme!
Time Tracking: basic time tracking is included! Admins can even adjust time and all-time changes are logged directly in the ticket.
Custom Labels: sign up for our email newsletter and get our Custom Status plugin for free – unlimited colour-coded, customized statuses and ticket labels at your fingertips! Combined with priorities and tags you have the ultimate system for categorizing and tracking your tickets!
WordPress UI: Uses the familiar WordPress administration user interface so there is almost no learning curve! And, because we respect the WordPress UI standards you can use any 3rd party styling tool to create the look you want (see the screenshots section for examples)
REST API: We love it when developers use our products. The REST API is very developer-friendly – push and pull Awesome Support ticket data with ease!
GDPR READY: Our registration screen can be easily configured to show GDPR-related information
GUTENBERG AWARE: Compatible with the new WordPress editor known as Gutenberg
WOOCOMMERCE INTEGRATION: Includes integration into the WooCommerce dashboard along with a premium option for advanced integration
Updates:
- If you buy any product individually, you’ll get 3 downloads per product.For regular updates buy any membership.
Note: We have this limit on downloads to keep our server healthy and avoid unwanted load/spam. - We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product via Request page, chat through our Live chat (bottom right) or contact us directly.
- We send regular emails advising when products have been updated, so please provide an active email address when you sign up.
Support:
- Live chat support is available 24/7.
- If you have any questions or need help installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
- Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
What are Membership plans?
With membership plans, you can access all themes and plugins for free if you are a member of our site. We have three membership plans: 1 Month, 3 Months and Yearly. You can choose according to your needs, for more info. Please visit our membership plan page.
Benefits of our Membership Plans:
- Instant access to all premium GPL plugins and premium GPL themes, including all future releases
- Unlimited downloads
- There is no limit on downloading products
- unlimited domain usage
- Regular Updates as of when available. Usually, updates are released daily
- Cancel anytime
- Before purchasing, please read the Terms and Conditions & Refund Policy.
- If you have any questions, please first read the FAQs
- If you haven’t found the answer to your question, please get in touch with us via email or live chat, and we will respond ASAP
- Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers.
- Buy or download for FREE by subscribing to our Membership Plan. Join the membership club and enjoy complimentary access to all themes and plugins.
- More than 10000+ happy members.
Prices of our Membership Plans:
- Monthly Membership Plan: ₹249.00 per month
- Monthly Membership Plan: ₹499.00 for 3 months
- Yearly Membership Plan: ₹1499.00 per year
- Lifetime Membership Plan: ₹2499.00
*Visit membership plans to see offers and discounts!!
How to Install/Update WordPress Themes/Plugins manually?
Step 1: Buy the Product and download the zip file.
Note: Some Zip files need to be extracted before uploading.
If you are performing an update, install the latest theme/plugin, and WordPress will automatically replace the older version with a newer version. All your settings and customizations will be the same as before, and nothing will be changed.
Step 2: Go to “Appearance > Themes” If it’s a theme or go to the “Plugins” section if it’s a plugin through your WordPress dashboard.
Step 3: Click on “Add New” button (It’s same on themes and plugins section)
Step 4: Click on “Upload Theme” or you’ll show “Upload plugin” on plugin section
Step 5: Click on “Choose file” and select the ZIP file of that theme/plugin
Step 6: Hit “Install now”
Step 7: It’ll take few seconds to Install your wordpress product
Step 8: Once it’s done, click “Activate,” your WordPress product will be installed manually.
How to Install Elementor Template Kits?
Step 1: Download your kit file and do not unzip it.
Step 2: In WordPress, go to Settings > Permalinks and ensure Post Name is selected, then Save
Step 3: Go to Appearance > Themes > Add New and ensure Hello Elementor is installed and activated.
Step 4: The theme activation will prompt you to install and activate the Elementor Page Builder plugin if it is not already installed. Click Install, then Activate.
Step 5: Go to Elementor > Settings, click the Features tab, and ensure Flexbox Container has a green icon (if not, set it to Active).
Step 6: Go to Plugins > Add New and search for “Envato” and Install and Activate the Envato Elements – Photos & Elementor Templates plugin
Note: If your Kit requires Elementor Pro, you must install it before continuing.
Step 7: Go to Elements > Installed Kits and click Upload Template Kit ZIP File. Your templates should appear.
Step 8: Check for the orange banner at the top of the screen and click Install Requirements to load the kit addons and settings.
That’s it, and you’re ready to begin building your site!
- Imported templates are stored in Elementor under Templates > Saved Templates and must be inserted to a new page in WordPress before customizing.
- Imported blocks, tabs, or slides are stored in Elementor under Templates > Saved Templates and may be duplicated and customized directly.
- Elementor Pro site parts are stored in Elementor under Templates > Theme Builder and are customized directly.
Check the in-depth details with screenshots about how to install it here: (Copy the below link and open it in a new tab)
https://help.market.envato.com/hc/en-us/articles/36033428836889-How-to-Upload-Install-Elementor-Template-Kits-from-Themeforest-to-WordPress
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